The National Restaurant Association and ServSafe have a free COVID-19 Conflict De-escalation Training module that provides restaurant employees guidance on how to reduce tensions and promote a safe environment while maintaining the spirit of hospitality. The training provides specific actions employees can take to de-escalate difficult situations and provides solutions for handling conflict throughout all interactions
PGE UNY General Assembly November 9, 2022
General Assembly was held on Nov. 7, 2022. We are excited to welcome in three new Board members.
A restaurant in Oregon threatened to fire servers who didn’t surrender their cash tips November 8, 2022
A restaurant in Oregon was fined $375,000 for keeping tips and not paying overtime wages.
Employee Retirement Plan October 20, 2022
New NYS law requiring small businesses to enroll employees in State IRA plan, if they do not currently offer one. Due to NYS delay...
CO2 Shortage August 29, 2022
Everyone knows you can’t have beer or soda without CO2. But, did you know carbon dioxide is used to stun animals before slaugh...
Ok… Not restaurant-related August 19, 2022
Cool chart showing China's acceleration as a manufacturing super power.