4 successful attempts to use AI in restaurants, so far
- Restaurants that struggled to get staff and supplies during the COVID-19 pandemic can now leverage new automation technologies to manage repetitive tasks that can make food prep faster. Robotics are actual robots programmed to do either delivery or simple tasks in a kitchen, like making chips or emptying fry baskets.
- AI allows restaurants to automate some customer interactions, such as drive-thru and phone ordering. This can improve order accuracy and help some restaurants alleviate staffing shortages that came up during the pandemic.
- Restaurants not only can use AI to predict orders so food prep is faster but to also help restaurant managers optimize several key tasks, including inventory control.
- AI can even anticipate the types and amounts of supplies that are needed, saving money and reducing food waste.